Charges from Zendocs explained
Last updated: by Zendocs Support Team
If you spotted a Zendocs charge on your card or bank statement and want to confirm what it is, this page explains the charge and lets you cancel in under a minute.
Cancel my subscriptionCancellation takes about a minute through the portal. Your access stays active until the end of the period you've already paid for, so no service time is lost.
What this charge is
The charge corresponds to your active Zendocs subscription, which renews automatically on each billing cycle until you cancel. Zendocs is a premium subscription service for editing, converting, signing, and managing PDFs and forms online. The amount on your statement matches the subscription rate you selected at sign-up.
Talk to billing support directly
For anything that needs a human review — a charge you don't recognize, a refund question, or a billing mismatch — email [email protected]. Our billing team:
- Responds 24/7
- Resolves most charge questions within hours
- Bypasses the standard 30-day dispute procedure so you don't have to file with your bank first
When you email, include your account email and the charge details from your statement (date, amount, descriptor) so we can match the transaction quickly.
Need a step-by-step walkthrough?
For full cancellation instructions and answers to common questions, see How to cancel your Zendocs subscription.