You can update the email address on your ZenDocs account at any time. Our support team handles email changes manually so we can confirm the request, secure your account, and keep your subscription, payment history, and saved documents intact.

How to change your email in three steps

Log in your dashboard and update your email from settings, if you have trouble logging in:

1. Email us at [email protected] from the email address currently on your account.
2. Select Contact support and request an email update.
3. Provide the new email address you'd like to use.

A support agent will verify the request, switch your account email, and send a confirmation to the new address. Most email changes are completed within hours.

What stays the same after an email change

When we update your email, the rest of your account is preserved:

• Your subscription, billing cycle, and renewal date remain unchanged.
• Your saved documents and account history stay attached to the same account.
• Your password and login flow continue to work — only the email address used at login changes.